Privacy Policy

Last updated: 01/23/2026

1. Introduction

High Gloss Detailing (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, submit a form, or communicate with us, including via SMS text messages.

2. Information We Collect

We may collect the following information when you interact with our business:

  • Name

  • Phone number

  • Email address

  • Vehicle and service details

  • Appointment and service history

  • Communications with us (including SMS messages)

Information is collected when you:

  • Submit a contact or quote form

  • Book a service through our website

  • Opt in through Facebook Lead Ads

  • Communicate with us via phone, text, or email

3. How We Use Your Information

We use your information to:

  • Schedule and manage appointments

  • Send appointment confirmations and reminders

  • Provide service updates and follow-ups

  • Respond to inquiries and customer service requests

  • Send occasional promotional messages related to our services

  • Improve our services and customer experience

4. SMS Messaging & Consent

By submitting your phone number through our website forms or Facebook Lead Ads, you consent to receive SMS messages from High Gloss Detailing. These messages may include appointment confirmations, service updates, follow-ups, and occasional promotional offers.

Message frequency varies.
Message and data rates may apply.

You may opt out of SMS messages at any time by replying STOP.
For help, reply HELP or contact us directly.

5. Sharing of Information

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

We may share information only with:

  • Service providers that help us operate our business (such as scheduling, CRM, and payment platforms)

  • Legal authorities if required by law

All service providers are required to protect your information.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Your Rights & Choices

You have the right to:

  • Opt out of SMS messages at any time by replying STOP

  • Request access to or correction of your personal information

  • Request deletion of your information, subject to legal or business requirements

To exercise these rights, contact us using the information below.

8. Cookies & Website Analytics

Our website may use cookies or analytics tools to improve functionality and user experience. These tools may collect non-personal information such as browser type, pages visited, and time spent on the site.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at:

High Gloss Detailing
Phone: 574-304-4762